Re: problems with THE BRASS WORKS vender

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Posted by Bill Brock on May 17, 2008 at 17:59:59

In Reply to: Re: problems with THE BRASS WORKS vender
posted by lee on May 16, 2008 at 15:23:03

lee You mean after this guy spent $800.00 on a radiator from you that was defective You want him to spend more $ on return freight so you can inspect it before you reimburse him the freight and repair the radiator. Think about it, He'out $800.00 on a defective radiator and you're worried about the return freight! Was it the customers fault that a seam wasn't soldered? Is that what you call customer service? A good vendor Would take care of it without a problem. Thats my opinion, Bill Brock

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Follow Ups: As a business owner Mike V. Florida May 17, 2008 at 18:45:23 (2) Re: As a business owner Tim Stephens May 18, 2008 at 20:52:18 (1) Re: As a business owner D.Berg May 18, 2008 at 23:28:45 (0)

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