Re: problems with THE BRASS WORKS vender

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Posted by stuart clipson on May 16, 2008 at 16:39:09

In Reply to: Re: problems with THE BRASS WORKS vender
posted by lee on May 16, 2008 at 15:23:03

my two cents worth. i bought a radiator from these folks and found the service was great. i was even prepaired to pay a much greater cost as was posted at the time, but received a phone call telling me that they had greatly reduced the cost. for that i thank them. a family member had purchased a radiator for his "T" MODEL and had a small issue with it and sent it back as instructed and recieved excellant service and was very pleased with the end product. point is that one has to give the supplier a fair chance to make good. i know we occassionaly have to make good on a product that had a defect and are pleased when given the opportunity.

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