Re: problems with THE BRASS WORKS vender

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Posted by Tom Endy on May 16, 2008 at 12:56:12

In Reply to: problems with THE BRASS WORKS vender
posted by Ray on May 15, 2008 at 18:27:25

I bought a Brass Works radiator a few years ago before they changed hands. I believe the cost was less than $600. by the time it arrived on the door step. It performs flawlessly and I am very pleased with it. I am considering purchasing one for my other car. However, your post scares me off. The fact that the radiator had a flaw is not the problem, it is the apparent lack the customer support that is the show stopper. I am constantly amazed at how companies stay in business with that kind of attitude. I was under the impression that the radiators offered by Snyder and Bratton were actually dropped shipped from Brass Works. If this were the case, it is an added protection, because I know either Bratton or Snyder would take action. Tom Endy

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Follow Ups: No problems with THE BRASS WORKS vender Steve from Maine May 16, 2008 at 16:48:12 (1) Re: No problems with THE BRASS WORKS vender Tom Endy May 16, 2008 at 18:59:54 (0)

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